Viktor Jurgen Neck Massage Pillow Shiatsu Review

Viktor Jurgen Neck Massage Pillow Shiatsu

You have tried the rest, massage, meds, physical therapy, etc. now you can try the best Viktor Jurgen Neck Massage Pillow Shiatsu, it can be of great benefit to those who suffer from sore tense back and neck muscles.

Viktor Jurgen Massage Pillow is ergonomically designed, and fits perfectly behind neck and body contours of the shoulder, lower- & upper-back, abdomen, calf, and thigh areas.

Gentle heating function soothes aching muscles and can be turned on & off with ease

This Massage Pillow Shiatsu may truly change your whole outlook on how you view these types of products.


Viktor Jurgen Neck Massage Pillow Pros & Cons


-Works great
-It is compact
-Can be used in a chair or in the car
-Heating function & a safety feature
-The unit really works out the knots
-Includes chair strap, AC charger, and car adapter


-Doesn’t have multiple modes of massage
-The cord could be longer
-The on/off button may be attached too close to the unit
-It does need to be plugged in. One will have to be near an outlet.


This ergonomically designed Neck Massage Pillow Shiatsu is a deep tissue massager that works great for your back pain, neck, and shoulder muscle tension, and everywhere in between. This will knead your knots out like a legit masseuse.

The Viktor Jurgen Massage Pillow relaxes overused and tight muscles. Fits perfectly behind the neck and body contours, it’s easily adjustable to any position, and it gives a deep massage that provides pain relief.


The Viktor Jurgen Massager Pillow is mainly used for the following conditions:

* To reduce tension build-up in your back
* If the neck and upper back develop a knot from overwork
* If suffering from shoulder and back pain
* If you have been on muscle relaxers for years
* Spending all day on the computer and the phone at work.
* It helps with muscle spasms and cramping


The Massage Pillow can also be used for areas that it was not made for like feet, thighs, and calves (which often get cramps). You can pretty much use it anywhere.

If used it for quite a while the first time you may feel a little more achy and stiff or a little sore the next day, but with time, and more frequent use, your muscles will get used to it.

Also if used too much in one session, the overheating sensor will kick in, so just be aware that it doesn’t turn off by itself, but will if it thinks it’s getting too hot.

It’s a simple device well made that has two settings: on/off and heat/no heat. The switch on the cord is nice and does not protrude as much as other brands which can cause soreness. This brand is sleeker, quieter, and does a good job.

The on/off button for some people may be attached too close to the massager, ie. you have it perfectly placed behind your back, then you mess up the position by trying to turn it on, but you can easily slide it back into position.

The massager can be used in a chair or in the car. Whether you’re in your chair at home, sitting at your desk at work, or even while sitting in your car. It has an adjustable strap to secure the massager pillow to your favorite chair.

Depending on your medical condition, it can be awkward trying to find a comfortable fit in some areas but once you get it in the right spot you can adjust it without issues.

This unit is one of the better Shiatsu massagers as it’s not too hard when kneading and the heat never gets unbearable. It can get a little too hot for some people, in that case, you can put a towel over it.

The massage is firm enough to work out the hardest muscles without feeling pain and the heat is just enough to soothe.

If you need a massager to work some knots out of your shoulders and to relax at the same time. It does both relatively well.

The material is slick, sometimes causing the massager to slip down between the seat and the chair back. Also, it does need to be plugged in. So one will have to be near an outlet.

This neck massage pillow shiatsu doesn’t have multiple modes of massage, but that may be asking too much from such a small massager

The 3-year guarantee allows you to return the unit for a replacement if it fails.


Viktor Jurgen Neck Massage Pillow Shiatsu – available on Amazon

Viktor Jurgen, Massage Pillow, Neck Massage Pillow, Shiatsu Kneading











Neck Massage Pillow Shiatsu Tips

Make sure you use the provided cover the massager comes with because otherwise, it is a bit unpleasantly grabby.

It has an elastic band for car seats and desk chairs. When you use the elastic around a chair it not only feels great but also corrects your posture a bit.

This massage pillow is very effective at getting out knots and relieving stress from the neck and back muscles. Care has to be taken to not lean too hard on the massager or you can bruise muscles.

Because the Massage Pillow is sold by a seller you may not have the option to replace the product. Just return it, wait for the refund and order the item again if you want a replacement.

Sometimes Amazon sends the original or the replacement without any sort of padding inside the box and the item bounces around inside it and can get damaged. Get a refund.

The Portability of the Product

Small size portable box It is compact so is easy to pack in a travel bag if need be. It includes adjustable handle Straps, an AC charger, and a free car adapter as well, which is very nice – Not recommended to use while driving.

Kneading Massage and Heat

The shiatsu kneading massage pillow heats the massage rollers, it warms up as it works, it also goes in the same motion and the heat is just enough to soothe. The heating function and its reverse rotating direction can optionally be turned on/off during the massage session.

If you are the impatient type, you may feel the heater takes some time to heat up. Also rare but some people may wish there is a way to change settings ie. they may find it a bit too aggressive on the kneading.

The 4 deep-kneading shiatsu massage rotating balls imitate the real massage just like the human hands, providing gentle warmth to improve blood circulation, soothe tired muscles, and relieve aches thoroughly.

The option to have a heated massage must be everybody’s favorite feature because it makes you feel so relaxed. The infrared red light also helps reduce inflammation.

You can now get a nice warm heated deep massage without having to beg your family to massage your back or neck, and the Massage Pillow never whines or complains as your family does.

Massager Corded Hand Control

Shiatsu Kneading Massage Pillow works pretty well but the switch to turn it on should be a little bit further down so a user can turn it on and off and not have to turn it on first and then put it behind the user’s back because it’s too close to the massager.

Depending on how you want to sit and where the electrical outlet is, makes a difference in how you sit. It’s not a charge and goes. You must have it plugged in to use it. Any tiny pull on the cord, which could just be adjusting your position will pull out the cord.

Versatile Dust Cloth

Made of environmentally benign materials, Wrap the part of the massager that contacts your body to protect and avoid friction directly against the skin also prevents the heated area becomes too warm, and can be easily removed for cleaning.

Quality Warranty

All massagers of Viktor Jurgen match the national quality, and health examination standard, and acquired American FDA attestation.​

Provide 30-day money back for any reason and a 3-Year replacement for quality-related issues.


The Viktor Jurgen Massager actually does shut down when the unit became too hot, it’s a safety feature. After the device cooled down for about an hour it can be used again.


Viktor Jurgen Shiatsu Neck and Shoulder Massager FAQs

Question: Is this the best Electric Massagers brand?

Answer: You can buy the more expensive ‘TOLOCO Massage Gun’ ($92), but a lot of people love this massager, you can use it in your car or in your house. It gets the kinks out of your muscles and will help you get to sleep at night.


Question: Battery run or plugin?

Answer: Plugin. The unit works as long as it is plugged into a power outlet, whether it’s at home or inside your car. This product comes with a power cable for both.


Question: Can I use this without the heat feature?

Answer: You can switch to no heat


Question: Does this comes with a remote control?

Answer: It doesn’t have a remote control but it has a button where you can select the mode you like


Question: Is there a replacement cord available?

Answer: Yes, you can contact the VIKTOR JURGEN customer service team.
Here is the link:
By email:


Question: Is there an adjustable setting for pressure?

Answer: There is no setting for pressure. The only setting it has is an option for heat or no heat. You can adjust where you are positioning it so you will not feel so much pressure.


Question: Can you change the intensity level of the massager

Answer: No. It is pretty simplistic. Two settings: on with heat, and on without heat. It is really only useful as a neck massager while sitting in a recliner.


Question: Is there more than one speed?

Answer: Only one speed but does have heat or no heat.


Question: Does this go in both directions? If so does it automatically change directions?

Answer: If you turn the switch one way (with heat) it goes in one direction. If you turn the switch the other way (no heat) it goes in the opposite direction.


Question: How does it stay in place?

Answer: If you are using it to massage your back you would sit and place it behind you and you can feel free to lean back on it.


Question: Does this come with a strap for a car headrest?

Answer: Yes, it comes with an AC adapter a FREE Car adapter, also adjustable handle Straps.


Question: Are the velcro of this back massager adjustable?

Answer: Yes, the velcro of this massager is elastic and adjustable


Question: How warm should this get?

Answer: It gets pretty warm, not hot though. It also takes a while for it to heat up. It still feels great without the heat though. FDA Approved and Equipped with Overheat Protection Device


Question: Does it vibrate?

Answer: No it doesn’t vibrate. The balls on either side circle around each other like the way you would get a massage from a person it’s really very relaxing and really get into the muscles.


Question: If this neck massager gets dirty, can the fabric be washed?

Answer: This neck massager has free cloth dust, and it is removable, when it gets dirty, you just need to clean the cover cloth. It is very convenient.


Question: Are the controls built into the device or can they be operated by hand (corded)

Answer: There is a corded hand control with the massager, which can be turned on & off with ease.


Question: Where is it made?

Answer: The power pack says Made in China.


Question: How long is the cord?

Answer: About 10 feet with a midpoint quick attachment for feeding it thru blankets, chairs, etc without having to chase the entire cord thru. Also comes with a DC outlet cord for the vehicle


Question: Does this massager pillow come with a warranty?

Answer: From Amazon site – Quality Warranty: All massagers of VIKTOR JURGEN match national quality, health examination standards, and acquired American FDA attestation. ​Provide 30-day money back for any reason and a 3-Year replacement for quality-related issues.


Question: Can I use it in other countries?

Answer: The power input is 110-240 AC. Output to the massager is 12 DC, 2 Amps. You can use it with voltages up to 240 if you have the required plug configuration. the unit comes with the AC adapter and a FREE Car adapter


Question: The dust cover looks like leather., is it cloth or leather-type material?

Answer: Faux leather-type material.


Question: Is this made with leather?

Answer: It has a little bit of (fake leather) but the rest is mesh



The Viktor Jurgen Massager Pillow Shiatsu is quiet, powerful, and feels like one of those expensive massage chairs on your back, that loosens knotted muscles in minutes.

But the cord is not very long, and the controller feels like it is situated too close to the pillow to easily reach.

Can’t afford to be going to massage therapists and chiropractors? This is exactly what you need.

If you work full time with lots of sitting and tension or you have any kind of neck or shoulder pain this is for you. You can use the massager basically anywhere, from your neck to your feet.

This Massage Pillow Shiatsu is a really great massage pillow for daily use and does the trick for tired muscles, muscle and nerve damage, or any kind of neck or shoulder pain. Definitely worth a try.

It applies just the right amount of pressure not too soft, but not too hard either. The only problem would be that it does need to be plugged in. So one will have to be near an outlet. Otherwise, it’s a great Massage Pillow.

Shiatsu Kneading Massage Pillow takes care of the knots and works out all the kinks in your upper back and neck with very strong kneading roller balls that really do the job

Well worth it for what amounts to the cost of one half-hour session with a professional masseuse

Definitely a great buy for yourself or a perfect inexpensive gift.